Strategy Advisory 

Organisational Design



Organisations are constantly changing shape to meet the demands of their customers and market. Small tweaks are made to structures by line management during the course of day-to-day business. As a result, processes and job responsibilities are also impacted and every small change to the structure slowly adds up resulting in an ineffective or inefficient environment, often misaligned to strategy. Our approach to organisation design is pragmatic and methodical to ensure that an organisation’s operating model is translated into an aligned set of processes and structures, supported by appropriate performance metrics, competent people, and rewards to deliver on its objectives to best effect.

At MAC we have experienced organisation design practitioners who coach clients and colleagues on methodology, provide practical guidance on technical issues, as well as deliver facilitated design and quality assurance on deliverables. We are competent in the application of popular models such as the Organisation Design Compass (2011), Galbraith’s Star Model (1973) and the Burke-Litwin Model (1992), to name a few.

We believe that a robust design process delivers aligned processes and structures, with supporting performance, competency and reward management processes, which can be maintained and sustained by our clients. This enables our clients to ensure that the design work, often lost over time in organisations, is safeguarded and maintained. It also serves as the foundation for future tweaks, and assists in identifying the knock-on effects of every change proposed and its potential impact on alignment – before changes are made. This is organisation by design.

We enable our clients to manage and sustain the architecture of their organisation, through a robust design process which ensures alignment of all components of the business to strategy.

Our specialist service offerings and capabilities include:
As-is assessmentConceptual designPosition profilesMigration plans
Gap analysisOrganisation chartCompetency profilesImplementation activities
Benchmarking analysis and resultsRACIIndividual performance measuresOrganisational changes
Improvement opportunities portfolio;Performance measures and targetsIncentive plansWorkforce transition
Organisation design criteriaImplementation approachCareer pathsPotential changes and enhancements identified
Implementation plans

Organisation by design ensures that all components of a business are aligned in support of a new structure.

Clients are calling in to discuss:
Automation • Strategic Alignment • Digital Strategy
Join the conversation with us.

Senior Executive – Strategy Advisory
Paul Connolly

+27 11 537 1800